Last updated: March 30, 2026
At uStudio Software, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Nova mobile application and related services.
By using Nova, you agree to the collection and use of information in accordance with this Privacy Policy.
Nova is developed and operated by:
uStudio Software
For privacy-related inquiries, please contact us at:
Email: novachathelp@gmail.com
This Privacy Policy applies to the following services:
In this document, all of the above are collectively referred to as the "Services."
We collect certain types of information to provide and improve our Services.
Account Information
When creating an account, we may collect:
Profile Information
When setting up or editing your profile, you may provide:
User Content
Content that you create or share through the platform may include:
Purchase Information
If you purchase digital features or virtual items within the application, we may collect:
Payment processing is handled by the relevant app store provider (Google Play). Credit card or payment card information is not collected or stored by us.
Usage Data
We may collect information about how you interact with the application, including:
Technical Data
When accessing the Services, we may automatically collect certain technical information, including:
Notification Data
To deliver push notifications, we store your device notification token (FCM Token).
With your permission, Nova may collect approximate location data to provide location-based features such as nearby user discovery.
If location access is not granted, some location-based features may be unavailable.
When you use the live stream feature, audio during the broadcast is automatically processed. This processing is carried out for the purposes of child safety, detection of harmful and illegal content, enforcement of community guidelines, and compliance with applicable laws. Audio data is converted to text using speech recognition technology and analyzed for content safety. Processed audio recordings are not permanently stored; only the generated text transcripts are retained temporarily for moderation purposes.
By using the live stream feature, you explicitly consent to the real-time processing of your audio data for safety and moderation purposes as described in this Privacy Policy.
We use collected data for the following purposes:
Nova uses artificial intelligence technologies to improve service quality and ensure user safety:
AI systems are used solely to assist moderation and safety processes and do not make fully automated decisions without human review in cases that may significantly affect users.
Nova does not sell or rent your personal data to third parties.
However, information may be shared under the following circumstances:
With Other Users
Information included in your public profile may be visible to other users, including:
Private messages and live communications are only accessible to the participants involved, except where monitoring is required for safety, legal compliance, or enforcement of our policies.
Service Providers
We may work with trusted third-party providers to support the operation of our services, such as:
These providers only access data necessary to perform their services.
Legal Requirements
We may disclose personal information if required by law or if necessary to:
uStudio Software implements reasonable administrative, technical, and organizational safeguards designed to protect user data.
These measures include:
Despite these precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Depending on your jurisdiction, you may have the right to:
Requests related to these rights may be submitted via email at novachathelp@gmail.com.
We retain personal information only for as long as necessary to provide the Services and comply with legal obligations. Retention periods may vary depending on the type of data, usage context, and applicable legal requirements. We strive to minimize storage duration and securely delete or anonymize data when it is no longer needed for its intended purpose.
If your account is deleted:
Certain information may be retained where required by applicable law.
Nova is intended exclusively for users who are 18 years of age or older.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that an underage user has created an account, the account will be permanently removed.
To ensure the highest level of child safety on our platform, live stream content is monitored in real time using an AI-powered speech analysis system. Any content containing, promoting, or implying child exploitation is immediately detected and appropriate legal action is initiated.
If you become aware of an underage user, please contact us at novachathelp@gmail.com.
Users may request deletion of their account and associated data through the Settings section within the application.
To request account deletion, you may also contact us at: novachathelp@gmail.com
After verifying the request, the account and related data will be removed from our systems in accordance with applicable regulations.
Some data may be retained for a limited period where required for legal compliance, fraud prevention, or enforcement of our terms.
Your data may be processed in countries where our service providers' servers are located. These transfers are carried out with appropriate security measures in place.
These safeguards may include standard contractual clauses or equivalent legal mechanisms to ensure data protection.
We may update this Privacy Policy periodically.
If significant changes are made, users will be notified through the application or other appropriate communication channels.
Continued use of the Services after updates constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy, you may contact us at: